Central Intelligence

 The bi-weekly newsletter from the North West Centre of Excellence
Issue 4 - week ending February 22, 2008
In This Issue
Headlines - Shared Services
What's up in shared services?
Who runs the show?
SO what if I want to find out more?
Licence to thrill!
First class advice
Money to burn!
Mind your PQQs
Focus on a framework
Right track for success
Contract killings
Rubbish news
Quick Links...
 
WELCOME to Central Intelligence, the bi-weekly newsletter from the NWCE. 
 
Previous issues of Central Intelligence are available via our website.
Click here to access.
 
We want to hear good news stories and lessons learned from councils in the region that relate to improvement and efficiency or partnerships/collaborations.  Anyone with news to be included in Central Intelligence should contact Beverley Brooks.
Headline News - North West Shared Services Group

As part of the NWCE's commitment to update stakeholders in project delivery in relation to the formation of the North West Improvement and Efficiency Partnership, we've turned the spotlight on the North West Shared Services Programme.

The programme was originally established to look at how local authorities in the region could work together effectively to deliver shared services. Now the sub-regions have broadened their approach and each of their three-year, strategic collaborative services delivery plans, which are currently being drawn up, include not just shared services but third party spend and other areas of collaboration.

Data delivers the bigger picture
 
A MAJOR new project is being launched by the North West Shared Services Group.

It will be commissioning the preparation of a database that will contain information on all collaborative service delivery across the whole of the region.
 
Once complete, it will mean that local authorities will be able to see, at a glance, who has already undertaken work, in which service areas, and who is interested in undertaking collaborative work and in which service areas.
 
Said Rosemary Ramirez, NWCE programme director: "The database should encourage and support councils to work on a range of collaborations."
 
She added: "Each of the sub-regions has effective governance in place and the strategies are likely to be finalised by the end of April 2008. In May the Shared Services Programme Board will then meet to review and compare the strategies so that they can identify where small clusters of, say, two or three sub-regions can work together, and where a specific area of work would be better served by working regionally."
Who runs the show?
 
Andrew Lloyd Webber
There is a Shared Services Programme led by a Shared Services Programme Board which is made up of two representatives from each sub-region, chaired by Stephen Barnes from Pendle BC and is supported by a NWCE programme director Rosemary Ramirez. Administrative support is provided by Emily Turner from NWeGG.

The programme has developed a website containing advice, tools and case studies to help officers across the north west who are looking at sharing or collaborating over services.  It has also set up and co-ordinated free BPI training that has, so far, been taken up by over 200 officers across the region.
So what if I want to know more?
 
NewspaperOfficers have a number of ways in which they can find out more.
  • They could contact their Shared Services Board Representative
  • They could read the North West Shared Services Programme submission to the North West Improvement and Efficiency Partnership to see those areas on which their sub-regions are expecting to focus in the next three years. Read more here
  • They could attend the 'What's in it for us?' event on March 4, 2008 at Wigan Investment Centre to hear about work in progress and before it's too late to input. Click here to register.
  • They could attend the 'What's in it for us?' event on May 13, 2008 at Wigan Investment Centre to hear the outcomes of each of the sub-region's work and those areas identified by the board for sub-regional collaboration.
  • They could read the programme's bi-monthly newsletter - ShareIt! The February 2008 issue is available here.
Procurement News
Licence to thrill!
 
NewspaperTHE NWCE has launched a project to look at the varying prices paid by local authorities for Microsoft licensing software.
 
A preliminary study has already revealed that there are substantial differences in the amounts being paid by councils for licenses compared with those established on an OGC bs framework. - around £30 to £40 per licence.
 
And a benchmarking exercise has shown that there is a 17 per cent difference in the prices paid for each of three of the most popular products - Project 2007 Win32 English licence, Publisher 2007 Win32 English licence and Visio Standard 2007 licence.
 
The project will now explore ways of harmonising the prices across the region.
 
For further information email neil.hind@hind.co.uk
First class advice
 
NewspaperTHE regional TNT postal contract project that was developed by the NWCE is now being used to help set up a similar project by the West Midlands Centre of Excellence.
 
The WMCE started its postal project some months after the NWCE began theirs. And it's now reached a stage where support and advice from external sources will be key to the project.
 
Neil Hind, the NWCE procurement director who led the north west postal services project, will be outlining the north west project to a postal services meeting being held by the WMCE next week that will outline the future progress of the project.
 
For further information email neil.hind@hind.co.uk
Smokin!
 
THE project being undertaken by seven councils who are collaborating to buy cremators is hotting up.
 
A consultant will be appointed to lead the project and be responsible for areas such as construction design management regulations and health and safety.
 
Beatrice Fraser, NWCE project manager, said: "The project demands a high degree of specialist knowledge and time, hence the need for a consultant."
 
Cremators cost around £250,000 and have an approximate shelf life of 15 years. With many councils in the region having at least two cremators, the potential for making savings on a collaborative contract are huge.
 
Beatrice added: "We want to establish a four-year contract so that, even if other north west councils aren't looking at imminent replacement of the cremators, they will still be able to buy at a later date under our framework."
 
Councils wanting to be kept informed about the project's progress should email beatrice.fraser@tameside.gov.uk
Mind your PQQs
 
THE Docking Station continues to expand, with the addition of a new set of documents for pre-qualification, tender and terms and conditions. 
 
Produced by the North East Centre of Excellence (NECE), the documents have been validated and added to the 40+ documents that already exist on the Docking Station.
 
The NECE have arranged two, half-day launch events for these new documents, one focussing on the public sector and the other on the supply sector. The events will take place on March 10 and March 11 at the Stadium of Light in Sunderland.
 
Further information will be available in the coming weeks but to register please email nece@gatehead.gov.uk with the subject heading "HOD Launch Event" Registration is on a first come, first served basis.
Focus on a framework - credit where its due
 
card machineWould you credit it? This agreement can help councils save money when accepting credit or debit card payments for goods and services from businesses and the general public.

The new service can be used to accept payments from customers, suppliers and citizens for a range of goods and services, including taxation, car parking fees, rent and charity donations, and is open to all public sector bodies in the UK.
 
It offers prefential rates for processing card payments and hiring terminals, improved cashflow, lower administrative costs, fast and secure transactions, and greater choice and more convenient payment options for customers.

For further information click here.
General News
Right track for success
 
NewspaperA MAJOR new project, supported by the NWCE, has won a prestigious award before it has even been launched!
 
Right Track North West, the creation of the North West eGovernment Group (NweGG), has won the Business Process User Group (BPUG) Congress Awards for Best Management Practice Partnership Grand Prix. It was given the award for leading-edge innovation in a user organisation.
 
The Right Track project is developing a project and programme manager support centre to help local authorities in the north west to improve their project and programme management capabilities.
 
It is being created after research indicated that 30% of projects are cancelled before completion and 88% of projects exceed deadline, budget or both.
 
Phase 1 of the Right Track north west project has been completed and phase 2 is now underway.
 
Click here to learn more about the RightTrack North West programme of work.
National News
Contract killings
 
NewspaperThe Office of Government Commerce's (OGC) online contracts database system reached a milestone, when last week it listed its 250th deal - an electricity contract led by NHS PASA.

Developed by the OGC's Knowledge and Information Unit, the online database allows users to find central and local government frameworks and contracts, and acts as a shop window for collaborative deals. Launched in Summer 2006, it is free to view and helps public sector organisations save time and costs associated with tenders.
 
OGC chief executive Nigel Smith said: "Reaching the 250th deal for the Contracts Database shows what an important tool it is in helping public sector procurers reach a quick solution. The database is a key resource for the public sector's drive to achieve greater efficiency and better value for money."
Rubbish news
 
ribbishThe February issue of the Waste Information Network Bulletin is now available.
 
It looks at the local authority geographical data map - a new tool to analyse and compare waste data; consultations underway; reference documents; case studies and more. 
 
To access the bulletin, visit www.win.org.uk and log on to WIN.
North West Centre of Excellence
 
Room 5.15, Council Offices, Wellington Road, Ashton-under-Lyne  OL6 6DL
Tel: 0161 342 4080      Fax: 0161 342 3390        email: nwce@tameside.gov.uk