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North West Improvement and Efficiency Partnership

North West Improvement and Efficiency Partnership

Transformation and The Citizen

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 Transformation and The Citizen -
 

Click here to access the NWIEP website pages for Transformation and the Citizen

NWeGG is truly a partnership. It is strongly driven by a large number of councils from across the region via the NWeGG Executive and several large working groups. Since the publication of the last NWeGG two year programme in 2005, NWeGG has helped councils in the North West to be more effective through: 
  • A strong network of collaborations across the region under the banner ‘helping the NW help itself’;
  • Practitioner focused workshop and seminars aimed at increasing awareness, skills and knowledge;
  • Awareness and involvement in national initiatives including generating opportunities for councils to attract resources and raise their profile; and, 
  • Development of powerful tools and guidance that can be used many times
The total value of this activity is very significant and greatly outweighs the contributions that councils are asked to make to support the NWeGG partnership.
 
Looking ahead, NWeGG proposes to undertake a further programme of work from April 2008 to March 2010 with support from North West Local Authorities.
 
The underlying strategy is fundamentally different from the previous strategy because, as a result of feedback from Local Authorities, it represents a significantly more ‘hands on’ approach. In essence, councils are asking for tailored, practical support and the new NWeGG programme is strongly geared to deliver this.
 
At the core of this is Local Authorities’ need for support in several key areas that are enablers of change and transformation. The four core enablers on which NWeGG is proposing to focus during 2008-10 are as follows:
  • Excellence in Business Process Improvement;
  • Right Track North West: Improving Project and Programme Management capabilities;
  • Excellence in Customer Service Management;
  • Effective Information Sharing and Security.
This programme has been developed with input from the majority of North West Local Authorities through discussion and review at working groups between November and March 2007. The development of the NW Improvement and Efficiency Partnership has run alongside this and both the NWeGG Executive and Local Authorities have been mindful that the two programmes compliment each other.
 
As a result, Local Authorities are asked to support a “Core” Programme through the NWeGG membership fee and the NW IEP is asked to support an “Added Value” programme on behalf of the communities that NWeGG supports. 
 
These two programmes are tied together as the “Added Value” work builds on the base established within the Core activity. The remainder of this document therefore includes references to both, however it places more emphasis on clearly describing the value added activities.

Contact Information:
 
North West eGovernment Group
Telephone:  07919 111251       
Email: admin@nwegg.org.uk
Website: www.nwegg.org.uk    

Click here to access the NWIEP website pages for Transformation and the Citizen





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